Q: Do you accept returns?
A: Unfortunately, we cannot accept returns or exchanges. If an item is defective, we will provide a replacement in the same design, style and color as originally ordered.
Q: I ordered an adhesive decal, how do I apply it?
A: We have tutorial videos on this topic. Please visit our Facebook page to view. https://www.facebook.com/pg/LoveArrowHeartDesign/videos/
Q: I paid for upgraded shipping, but my item is late. Can I have a refund?
A: Unfortunately, we have as much control over USPS as you do. The timelines quoted are approximate and we cannot be held accountable for any delays they may experience.
Q: I need my item by a certain date that is fast approaching. Can you help?
A: Yes! Please be sure to add the RUSH processing listing to your cart in order to expedite processing of your order. Also, please choose an upgraded shipping and build in a few extra days. We are not responsible for USPS delays. We are available to assist in calculating approximate delivery dates-please send an inquiry with your zip code.